For moments when you are not able to use normal Remote Desktop Connection, there are some applications that using a third server can help you manage your remote windows machines.After trying a few, I got stuff narrowed to TeamViewer and ShowMyPc. Did you guys use them? Give some inside info if yes. Waiting for your comments. Maybe you have some other applications in mind…
I have used pretty much all of them, they have different features, but hands down the best and quickest to start is http://ShowMyPC.com
You can read more here about some other here
http://grandstreamdreams.blogspot.com/2007/07/remote-pc-support-revisited.html